Developer | UX Advocate | T.J. Mahaffey - Archives

October 2013

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Chase Online - A UX Critique

Although I don’t use a credit card often, I did have a balance to settle recently. While in the Chase Online account management controls, I had a need to view some activity history. While using it, I noticed a couple of usability points which I thought I would outline here as a user experience exercise. The Good Note that when a user selects the “Specify a date range” radio button, the “Beginning… View More

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